Customer Feedback page
Over the past year or so I have had such lovely feedback from my customers and as yet, I have had no complaints, broken items delivered or returns and I pride myself on customer service and feel that the relationship between myself and my customer is more important than the sale. So below I have listed a few emails I have received from some lovely customers that have taken the time to write to me.
I am very passionate about my glass I am very proud when my customers return. Thank you.
Iridescent Dragonfly/Beautiful Butterfly Coasters
Had to let you know the coasters arrived earlier today, perfect and very well packaged :) They are gorgeous and think way to good to be used for mugs of hot drinks hahaha :) Decided to get little plate stands and display them they are so pretty and seem more like pictures in glass. Jo (Jan 2012)
Funky Fur Trees
Hi Louise. Just wanted to let you know that the trees arrived, and how absolutely lovely they are! You really are very talented. Thanks also for the little wish stone, it's very cute. Best wishes (Helga Dec 2011)
Sale Away/Opal Snow Coasters/Lucky Rainbow Slice
Hi Lou! I wanted to email to say a huge Thank You for sending my order so quickly. All the pieces are utterly beautiful, so lovingly made and so well packed...I am impressed and will definitely be back to make more purchases! Thank you for including the little wish too - something just for me :-) Warm wishes (Anna Nov 2011)
3 Large Clocks/Large Plate/Coasters
Lou, I received the items safely today - thank you. I love them!! The plate does look amazing, it looks really lovely on my table. Thank you so much. The coasters are also lovely. The monogram on the plate is a lovely touch, thank you for doing that (I noticed you did the same on the clock for my in-laws - lovely!) I would like to say a huge thank you for all the items you have made for me. I will enjoy them for many, many years to come. You are very talented and provide a fantastic service. Your emails have made me smile! (Jan - Nov 2011)
Iced Heart Coaster
Hi Louise. I've received the coaster and it is absolutely stunning :-) and packaged beautifully. Thank you so much, I love it.
Kind Regards (Emma Oct 2011)
Purple Clock
Lou. I'm speachless. My clock arrived, oh my it's beautiful. A true work of art. Your pictures do not show their beauty, but as always it's hard capturing it in a picture. Lou, I'm so happy, thank you (Anglie Aug 2011)